Florence Santa Maria Novella Railway Station4000 ft
Bus
Bus stop700 ft
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Free Wi-Fi in rooms
Parking
EUR 15 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
Limited time reception
Concierge desk
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Air conditioning in public areas
Lift
Bicycle storage
Guest Parking
Kitchenette
Cookware/ Kitchen utensils
Services
Valet parking
Room service
Bicycle hire
Laundry
Dry cleaning
Bell staff/Porter
Dining
Continental breakfast
Restaurant
Bar/ Lounge area
Buffet breakfast
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Kids club
Spa & Leisure
Beach access
Garden area
Jacuzzi
Room features
Free Wi-Fi in rooms
In-room air conditioning
Heating
In-room safe
Patio
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Hair dryer
Free toiletries
Self-catering
Kitchenette
Cookware/ Kitchen utensils
Media
Flat-screen TV
Cable/ Satellite television
Paid films
Telephone
AM/FM alarm clock
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Location
Via Delle Mantellate, 2,
Florence,
Italy,
50129,
Tuscany
Map view
Via Delle Mantellate, 2,
Florence,
Italy,
50129,
Tuscany
City landmarks
Museum
Gallerie Degli Uffizi
1.1
mi
Square
Piazza del Duomo
4300 ft
Museum
Galleria dell'Accademia
2500 ft
Church
Cathedral of Santa Maria del Fiore
4400 ft
Bridge
Ponte Vecchio
1.0
mi
Square
Piazzale Michelangelo
1.3
mi
Square
Piazza della Signoria
1.0
mi
Museum
Palazzo Vecchio
1.0
mi
Market
Mercato Centrale
3000 ft
Landmark
Campanile di Giotto
4300 ft
Museum
San Marco Museum
2100 ft
Museum
Riccardi Medici Palace
3500 ft
Church
Basilica of Santa Maria Novella
5000 ft
Museum
Museum of Opera of Saint Maria of Fiore
4400 ft
Museum
Bargello National Museum
1.0
mi
Museum
Pitti Palace
1.3
mi
Museum
Strozzi Palace
1.0
mi
Church
Basilica of Santa Croce in Florence
1.3
mi
Church
Battistero di San Giovanni
4200 ft
Museum
Medici Chapel
3800 ft
Square
Piazza della Repubblica
4700 ft
Museum
Leonardo da Vinci Interactive Museum
3700 ft
Church
Brunelleschi's Dome
4400 ft
Church
Church and Museum of Orsanmichele
5100 ft
Piazza Dei Pitti 1
The Boboli Gardens
1.4
mi
Event hall
Palazzo Degli Affari
3300 ft
Piazza della Signoria
Loggia dei Lanzi
1.1
mi
Museum
Casa Buonarroti
1.2
mi
Nearby
Church
Basilica of San Lorenzo
1800 ft
Restaurants
Antica Trattoria da Tito
900 ft
Via San Gallo 112/R
Dolce Vegan
800 ft
Corso Dei Tintori 36R
Ginger Bistrot Green Food e Relax
800 ft
Via San Gallo 92R
Aji Tei
1400 ft
38 Viale Spartaco Lavagnini
Finnegan's Irish Pub
1100 ft
Via San Gallo 123r
Tiberio Trattoria
1200 ft
Via delle Ruote 26
Caffe' Principe
1500 ft
Viale Matteotti 17/19 R
Guest Ratings & Reviews
Real Guest Experiences & Ratings
82%
enjoyed their stay & would return
spacious rooms
quiet location
inconvenient for train station access
lack of attentive service
8.2/10
Great
Rooms
6.6
Location
7.5
Service
6.3
Dining
5.9
Guest reviews
8.2/10
based on 14 reviews
3/5
based on 356 reviews
7.9
7.9/10 based on 627 reviews
#325 of 429 hotels in Florence based on Tripadvisor
Nick
United Kingdom,
June
2024
7.4/10
The hotel has spacious, clean, and cool rooms ideal for families with a comfortable atmosphere. The service was quite abrupt at times but overall satisfactory. The location is fantastic, offering easy access to both the inner city and the hillsides of Tuscany. The dining experience was good initially but started to lose appeal after several days. The facilities provided were adequate for a pleasant stay.
Rooms
8.0
The spacious rooms were clean, cool, and well-prepared, ensuring a fine stay without noise or stuffiness.
Service
7.0
The service, although at times abrupt, was satisfactory overall, with great staff and a decent buffet breakfast.
Location
9.0
The hotel's location is fantastic, situated just inside the circonvallazione with easy access to the inner city and Tuscany's hillsides.
Dining
6.0
The dining experience offered a good variety initially, including scrambled eggs, bacon, cereals, and more, though it became monotonous after a few days.
Facilities
7.0
The hotel provided adequate facilities for a comfortable stay.
Julie
United States,
June
2024
7.4/10
The hotel offers stylish and extremely clean rooms, a perfect size for two people. Although the initial room had some issues, we were moved to a suite that was much better. The service was pleasant and helpful, but the property could use some renovation. The location is superb, within walking distance of the city center and major attractions. The dining options were adequate but lacked variety. Overall, a decent stay with a few minor drawbacks.
Rooms
8.0
The rooms are stylish, extremely clean, and a nice size for two people.
Service
7.0
The service was pleasant and helpful.
Location
9.0
The hotel is a 5-10 minute walk from the city center and all major attractions.
Dining
6.0
The dining options were adequate but lacked variety.
Facilities
7.0
The facilities were good, although the property may need some renovation.
Peter
United Kingdom,
April
2024
5.8/10
The hotel was a bit of a mixed bag. The rooms felt like prison cells with thick wooden slats at the windows, and the bedding was dirty. The service was a hit or miss with a grumpy staff member giving us the key but friendly and helpful individuals meeting our needs. The location, though a bit remote and affected by noise issues, offered easy access to the city. The dining experience ranged from appalling to fantastic. Despite some shortcomings, the facilities were satisfactory.
Rooms
5.0
The rooms were like prison cells with thick wooden slats at the windows and dirty bedding.
Service
6.0
The service was a mix of grumpy and friendly staff, with some being helpful and accommodating while others lacked friendliness.
Location
7.0
The hotel was a bit remote, affected by noise issues, but still provided relatively easy access to the city.
Dining
5.0
The dining experience ranged from appalling to fantastic.
Facilities
7.0
The facilities were satisfactory, offering basic amenities for guests.
John
United Kingdom,
March
2024
5.0/10
I had a mixed experience at this hotel. The apartment-style rooms were in need of refreshing and updating, some furniture seemed out of place, and there were occasional stale smells. Street noise from the nearby restaurant made it very noisy, especially for rooms facing the street. However, the replacement suite offered was an improvement, although not up to a 4-star standard. Although I won't return to this hotel, the decent breakfast left a good impression. Overall, the hotel felt more like a 2-star accommodation.
Rooms
5.0
The rooms were in need of updating and had some stale smells, but the suite offered as an alternative was better.
Service
6.0
The staff were pleasant and helpful, but the overall efficiency and noise levels could be improved.
Location
7.0
The hotel is located within a short walking distance of the city center and major attractions, offering easy access to the hustle and bustle of Florence.
Dining
5.0
The breakfast was decent, but the dining experience was marred by crowding from bus tours and limited cooked breakfast options.
Facilities
5.0
Facilities were lacking, and the overall experience did not meet expectations.
Ken
United Kingdom,
February
2024
6.8/10
The hotel has much potential. The rooms were clean, comfortable, and adequately sized, providing a good night's sleep. However, some may find it too noisy. The location is in a quieter part of Florence, offering a peaceful stay, but the hotel is just inside the circonvallazione. The dining options were average, with limited choices for breakfast, though the rooftop bar and garden are highlights. The service was a mix, with some staff being welcoming and professional, while others lacked helpfulness and knowledge. The facilities are decent, with a high tourist tax rate being a drawback.
Rooms
8.0
The room was very clean and the bed comfortable, offering a good size for a pleasant stay.
Service
6.0
The service was a mix, with some staff being welcoming and professional, while others were not helpful or friendly.
Location
7.0
The location is in a quieter part of Florence, providing a peaceful environment. However, it is just inside the circonvallazione.
Dining
6.0
The dining experience was average, with limited choices for cooked breakfasts.
Facilities
7.0
The facilities are decent, offering what is needed for a comfortable stay.
Paul
United Kingdom,
February
2024
6.2/10
My stay at the hotel was a mix of pros and cons. The rooms were quite large, accommodating two bedrooms and two toilets for our family of four, but unfortunately, they faced the street where noise persisted until late at night, disrupting our sleep. The rooms also felt uncomfortably warm throughout the weekend, which made the stay less enjoyable.
Rooms
6.0
The rooms, while spacious, were noisy due to street-facing location and uncomfortably warm like a sauna.
Service
7.0
The service was a mix of experiences. While the staff were very nice and accommodating with our late arrival, there were hidden costs like a tourist tax of 10 euros per day.
Location
5.0
I found the hotel's location fine, but it was not ideal due to the constant noise and unrenovated 60s/70s style. However, it was convenient for accessing the town and usual attractions.
Dining
7.0
The dining experience had its ups and downs. While the food variety was good, there was an incident with a large school group taking over the space for breakfast on one of the days.
Facilities
6.0
The facilities met basic needs but did not offer a standout experience.
Anthony
United Kingdom,
December
2023
7.4/10
The hotel is situated just inside the circonvallazione, marking the limit of the inner city. The rooms are spacious and cozy, providing a comfortable stay. The service was efficient and pleasant, although there were hidden costs like a tourist tax. The location is great, offering a quieter part of Florence. The dining experience was good with a decent variety, but staff demeanor was not up to par. The facilities were satisfactory, catering to basic needs.
Rooms
8.0
The rooms are spacious and cozy, providing a comfortable stay.
Service
7.0
The service was efficient and pleasant.
Location
9.0
The hotel is in a great location, offering a quieter part of Florence.
Dining
6.0
The dining experience was good with a decent variety, but staff demeanor was not up to par.
Facilities
7.0
The hotel offers satisfactory facilities, catering to basic needs.
Henry
United States,
September
2023
7.0/10
I had a mixed experience at this hotel. The rooms were very large and airy, reminiscent of a 4-star standard, but some aspects were less than ideal. The service, while helpful in small ways like lending wine/beer glasses, lacked attention, especially from the receptionist who seemed distracted. The location, although quieter and residential, wasn't convenient for walking to the train station. The dining was satisfactory but not exceptional. The facilities were decent overall.
Rooms
8.0
The rooms were very large and airy, giving off a 4-star vibe.
Service
6.0
The service included small helpful gestures but lacked attention, especially from the receptionist.
Location
7.0
The location, while quiet and residential, was not convenient for walking to the train station.
Dining
7.0
The dining experience was satisfactory.
Facilities
7.0
The facilities were decent overall.
spacious rooms
inconvenient for train station access
Donald
United States,
September
2023
6.6/10
The hotel offers spacious rooms with nice terraces, but some are out of service. The service is lacking in friendliness and assistance. The location is perfect for exploring Firenze on foot, though not ideal for reaching the train station easily. The dining options are average at best. The facilities are decent, but some rooms seem converted.
Rooms
7.0
The rooms are big, clean, and with a nice terrace. Some are out of service, affecting the overall experience.
Service
5.0
The service lacks friendliness and effectiveness in addressing guests' needs.
Location
8.0
The location is great for exploring Firenze on foot, but not convenient for reaching the train station easily.
Dining
6.0
The dining experience is average at best, offering limited options.
Facilities
7.0
Decent facilities overall with some rooms feeling like they are converted from larger spaces.
Reg
United Kingdom,
August
2023
5.2/10
The hotel offers spacious and clean rooms with a good breakfast but falls short on service and outdated facilities. The location is convenient for exploring central Florence, though the noise level from the street may be bothersome.
Rooms
6.0
The rooms were spacious and clean with a cool air conditioning system.
Service
5.0
The staff was not very helpful or friendly, but they did provide an extra bed and crib for the kids.
Location
7.0
The hotel is just inside the circonvallazione, making it convenient for reaching central Florence and the train station.
Dining
5.0
The breakfast was good, but overall the dining experience was not exciting.
Facilities
5.0
Facilities need updating and refreshing, but the hotel offers a decent breakfast.
Jonathan
United States,
July
2023
7.4/10
The hotel rooms were very spacious, which was wonderful. Initially, the room I was given was fine, not noisy or stuffy. However, it resembled a prison cell with thick wooden slats at the window, and the bedding and walls were dirty. After requesting another room, I was offered a suite, which was much better but did not feel like a 4-star experience.
Rooms
7.0
The initial room was disappointing with cleanliness issues, but the suite offered later was an improvement.
Service
7.0
The service was nice enough to change the room upon request. However, there were moments where a staff member seemed distracted during check-in.
Location
8.0
The hotel is smack down in the middle of Florence, which is great for exploring the city on foot. However, it was a long walk to reach the Duomo.
Dining
8.0
The breakfast was good with a variety of choices, including eggs, bacon, and pastries. There was one morning when a large school tour made the dining area crowded.
Facilities
7.0
The facilities were adequate for my stay, but nothing particularly standout.
Paddy
United Kingdom,
July
2023
6.2/10
The hotel's room quality was acceptable although not impressive, and the location was convenient. However, the dining options were limited, and the Wi-Fi service was subpar. The staff were friendly and welcoming.
Rooms
5.0
The room on the 1st floor was decent in size but lacked a balcony.
Service
8.0
The staff were welcoming and kind.
Location
7.0
The hotel is located centrally, making it easy to access the town center.
Dining
5.0
The breakfast options were limited throughout the stay.
Facilities
7.0
The hotel had a rooftop bar with good prices and a nice garden.
Charles
United States,
June
2023
6.6/10
I had a mixed experience at this hotel. The rooms were a bit noisy, especially when the neighbors flushed their toilet, and the initial room felt cramped for two occupants. However, once we requested a change, we were offered a much better suite, though not quite a 4-star experience. The service varied from unfriendly with hidden costs to very pleasant and helpful. The location was good, close to the city center, but the style felt dated in a 60s/70s fashion. The dining had its ups and downs with an average offering that could be disrupted by large tour groups. Overall, a decent stay with some room for improvement.
Rooms
7.0
The initial rooms were noisy and small but improved to a larger suite upon request.
Service
6.0
The service ranged from unfriendly with hidden costs to very pleasant and helpful.
Location
7.0
The hotel was conveniently close to the city center, though the style felt dated.
Dining
6.0
The dining experience had its ups and downs with an average offering and occasional disruptions by large tour groups.
Facilities
7.0
Clean
Noisy
Alfred
United Kingdom,
June
2023
5.8/10
The hotel was on the 1st floor and faced the street, making it terribly noisy, especially on Saturday nights. The room size was decent but lacked a balcony. Service seemed busy and unfriendly, with hidden costs like a tourist tax. The location was great for exploring Florence but came with a tourist fee. The dining experience had enough variety but suffered from large school groups taking over. The facilities were subpar with poor dining options.
Rooms
5.0
The room I stayed in was on the 1st floor and faced the street, which made it terribly noisy, especially on Saturday nights. The size was decent, but there was no balcony, so keep that in mind if you prefer a quieter stay.
Service
6.0
The service seemed busy and unfriendly at times, with hidden costs like a tourist tax of 10 euros per day. However, there were also moments of kindness from the staff.
Location
8.0
The hotel is centrally located, only a 16-minute walk from the train station, but you might want to grab a taxi due to the cobblestone streets. It's right in the heart of Florence, close to all the main attractions but in a restricted driving zone.
Dining
6.0
The dining experience was a mix - good with a variety of options, but occasionally disrupted by large school tours taking over the dining area.
Facilities
5.0
The facilities were not up to par, with poor dining options and no standout amenities to enhance the stay.
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